How do I contact Google?

It is possible that at some point users will need to contact Google Reporting a technical error or to find a solution to a problem you may have suffered in one of your tools. We’ve already covered how you can contact YouTube – also owned by Google -. However, if the problem is not related to the video portal, then you need to contact the parent company directly as explained below:

Google has several contact channels, some of which are dedicated to specific products.

First of all, Google has a help page that can be accessed for information on the most common problems. This website is very extensive and contains a lot of information on common problems and information on contact pages for the various Google products and tools. With this in mind, it is possible to access others via the help page Discussion forums and even on websites where a Google partner offers users help.

On the other hand, some Google products like YouTube have their own contact channels. If you’re looking for information about Google Workspaces, you can find help on the support page. When the user searches for available positions on Google, they can be consulted on the Google vacancies page.

To resolve issues with applications or Google Nest products, you can contact us by calling the toll-free number 800 900 549, available from 9 a.m. to 9 p.m., Monday to Friday and from 10 a.m. to 6 p.m., Saturdays, Sundays and public holidays. To contact Google about issues with Nest products or the Google Play Store, you can also access a contact form where you need to select the reason for contact and enter the information requested on the screen for a Google agent to access the User can contact to resolve the problem. In this form the user can choose in which way he would like to contact an agent either by telephone or by initiating a live chat.

To contact Google Spain by phone, the user has the phone number of their office in Madrid +34 917 48 64 00. During a call, a recording asks the user whether they would like to be answered in Spanish or English and the reason for the call.

In the event that the call has to do with a Google Business service, the user has two further options. The first for Google Ads products is 900 800 624, and 900 814 527 is offered for problems with Google Suite products.

Google also has a dedicated email address for press releases. With that in mind, users who wish to contact the company with inquiries about press issues can do so at press@google.com. The company only responds to active press representatives. The answer largely depends on the subject of the email and your interest in Google.

To contact us by email, you can send a letter to 1600 Amphitheater Parkway Mountain View, CA 94043. This is a channel that Google doesn’t recommend and that doesn’t usually respond. Hence, this is not the best way to make an urgent information request.

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