Knowing how to contact eBay will allow you to resolve any questions or problems with a shipment or sale you make through the platform.. There are various means available that offer the necessary tools to speak with efficient customer service, similar to that of Miravia, Vinted or Temu.
Here’s how you can contact eBay today. This is a simple procedure that you can do comfortably from your computer or mobile phone, since the contact channels are enabled on the Internet.
Ways to contact eBay
You will have several alternatives at your disposal, use the one that is most comfortable for you or the one that best suits your situation so that you can contact eBay support as soon as possible to solve your problem.
– Phone: The main advantage of this means of contact is that you will get an immediate response, you will not have to wait for hours or even several days. When you call you will be assisted by an eBay agent who will answer questions and problems with shipping, prices and taxes and will also be able to explain how the product warranty works. The telephone number is 902 73 31 75 and is operational from Monday to Friday from 10:00 a.m. to 7:00 p.m.
– Web: The eBay page offers full support in the “Help” section (https://www.ebay.es/help/home) of the portal. There you will obtain information and indications of all kinds, such as: rates, commissions and invoices, sales, returns and refunds, purchases and shipments and tracking. Additionally, in the bottom menu, there is a button enabled to chat with an agent and a direct link that will allow you to ask anything you want to the eBay community.
– Email: If you don’t want to chat or call, eBay allows you to email the company’s customer service team. There are two emails available to solve problems, they are the following: [email protected] and [email protected]. It should be noted that the response time usually takes between one and two business days.
– Social networks: eBay uses social media to promote its platform, however, if you ask a question through this medium, an agent from the company will likely contact you via private message. You can find the company profile on X (Twitter), Facebook and Instagram.