The best way to expedite procedures, solve doubts and solve problems within PayPal is to immediately communicate with the company’s customer service center. Thanks to this service, a company representative will attend you with which you can talk in real time to solve the inconvenience quickly.
Now, despite the fact that Paypal offers their community several media, the truth is that not all of them are efficient because some may take several days to give you an answer. In this article you will know how to obtain the support of an agent in a matter of a couple of minutes or less.
So you can talk with PayPal customer service
To be attended by PayPal’s customer service center you must use the following means:
Customer service chat
This is the most effective method to talk to an agent without wasting time. It will be enough to ask PayPal’s AI to contact a representative:
– Enter your PayPal account, place the cursor on the icon of your profile located in the upper right angle and click “Message Center”.
– You will be redirected to the PayPal messages section, there press the “Ask Paypal Assistant” option (“ask the PayPal assistant”) to talk with PayPal’s AI.
– Now, a new window will be enabled to write to PayPal’s AI. Here the only thing you should ask intelligence is to contact a PayPal agent, so, in a couple of minutes or less, a company representative will attend you to solve your problem.
Talk to an agent by phone
After the customer service chat, this is the fastest means to receive the support of a PayPal representative. However, it is not as efficient as the chat, since it is common for the telephone line to be occupied or leave you waiting for several minutes before being treated.
The phones to dialogue with a PayPal assistant in Spain are the following: 91 836 29 90/900 801 665 (free for local fixed). The work schedule is from Monday to Friday, from 09:00 to 19:30.
If you don’t want to call, you also have at your disposal PayPal’s email: [email protected]. It should be noted that if you send an e-mail the answer will not be immediate, it can take more than two days. It is also not strange that PayPal does not respond to your email, the usual thing is to respond to this through the “message center” of the user’s account.
On the other hand, you cannot use email to fix problems or failures with your account, this medium will only help you to receive general information or resolve basic doubts related to your PayPal profile.
Social networks
PayPal social networks will offer you information about the new functions of the application and important news related to the service. You can also ask for basic information, but they will not help you solve complex problems.
– Facebook: https://www.facebook.com/paypalespana
– X (Twitter): https://twitter.com/paypalspain
– Tiktok: https://www.tiktok.com/@paypal_es
– YouTube: https://www.youtube.com/user/paypalspain
PayPal office
Finally, you can send a letter to PayPal to solve extremely serious inconveniences that are related to your account, such as theft of money or hacking of your profile, for example. The address is as follows:
– Plaza Pablo Ruiz Picasso, 1, Torre Picasso, 13a, 28020 Madrid. The work schedule is from 09:00 to 18:00.
