Gmail users may have once encountered puzzling situations in which they an email does not appear has it been deleted by mistake? Has the address been entered incorrectly? Is someone gaining unauthorized access to the account? Here are some of these possible issues and how to fix them.
Gmail is able to find emails that don’t show up in your inbox on a first search
After discarding and if necessary solve some malfunctions that may arise in Gmail, it can happen that there are emails that do not appear where a priori should be, and there are multiple causes and solutions for this.
-Missing emails: If you can’t find an email that you are sure it has been sent or received, it is common to suspect that it may have been deleted, archived or marked as spam. If, even if you manually search for it in those folders, it is still not found, it is very possible that it appears by searching for a keyword that you are sure appears in that email. A last resort, if it still doesn’t appear, is to go to the Settings section and check if any filter has been activated or if there is any blocked address related to that email.
-POP/IMAP forwarding: This is one of the most common cases of missing emails. When configuring the forwarding there is an option that, if activated, prevents any incoming or outgoing mail is stored but all are forwarded to the designated account through this POP/IMAP configuration, so you will have to go to it and look there. This configuration can be modified to allow a copy of the mails to be stored in addition to redirecting them.
-Trash: As with computers, the trash bin is a last-resort relief where you can sometimes find what you thought was irretrievably lost. However, keep in mind that Gmail automatically deletes content after 30 days.
-Unwanted emails: Known as spam, Gmail usually detects quite skillfully those that belong to this category and automatically forwards them to the Spam Inbox, but when you receive an unwanted email in the Inbox, it is advisable to mark it as spam and even block the sender.
-Rejected emails: When you receive a bounced email with the notice that a message could not be delivered it usually indicates the reason, usually related to the cause of the rejection, which very often has to do with some error when typing the recipient’s email address. It can range from a typo to having left a blank space, a spelling mistake (email addresses never include exclamation or question marks, or quotation marks, commas, semicolons or colons) or having ended the address in .com when it is .net, for example. In these cases you will have to make sure that the address is correct by checking with the person who provided it.
-Mail rejected as spam: It’s annoying to receive spam, but what if the email being sent is considered spam by the recipient? The most common reasons for this to happen are that the address from which the email is sent is included in a list of spam generators, that the email contains links to pages with suspicious content or that too many recipients have been included in the Cc and Bcc fields.
-Spam folder: For sometimes mysterious reasons there are emails that Google’s filters and algorithms classify as spam and automatically and without the user ever getting to see them in their inbox (that’s the goal) end up in the spam folder… even though they really aren’t. A search for incoming emails that don’t appear always involves looking in this location first, allowing Gmail to mark them as “Not spam” and move them to the inbox in order to retrieve the email and also to inform you not to treat the communications received from that sender as spam in the future. Be careful with this tray because, as with the trash, Gmail also proceeds to an automated deletion of the contents that are more than 30 days old.