If you are a regular user of the PayPal platform to make and receive digital paymentsAt some point you may need to make a refund. For example, imagine that a friend passes you money for dinner, and you want to refund a part of it. Or perhaps if you do business on PayPal you need to give a discount on an item you sold because it was damaged on the trip. All these situations can be solved by making a refund on PayPal.
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The steps to make a refund are very simple, and although it is always preferable to receive money, sometimes you have to return a part for whatever reason. In this case, you should know that in PayPal you can refund money up to 180 days after payment, and select partial refunds to make discounts. How is it done?
Steps to make a refund on PayPal
-Log in to your PayPal account and open the Transactions tab in the top menu.
–Find the payment you wish to refund and click on the customer’s profile.
–Select the Refund option this payment below the transaction total.
-Enter the amount of the refund. It can be the total amount or a partial amount. You can also add a short statement in the form of an explanatory note.
When you confirm sending the money, the customer will receive a refund notice. In this way, the PayPal platform ensures that the customer is satisfied. Conflicts in which the platform must mediate are reduced, as the refund process is dynamic and simple.
The only negative aspect is that some users will not want to make legitimate refunds. In this case, PayPal always maintains the options for direct contact and assistance.thinking of serving as a mediator between merchant and customer. Whether it is from the web platform or with payments from the mobile app, the PayPal refund is here to stay and is easier to set up than one would think.