Steam is one of the most famous digital distribution platforms for video games today. Therefore it is not strange that after making a purchase you regret it and want a refund, either because you made the purchase by mistake or because you did not like the final product. Regardless of the reason, the truth is that asking for a refund is not something complicated right now.
Refunding video games from a virtual system with Steam’s 14-day refund policy isn’t difficult or annoying.
As expected, the scenario is not as easy as it sounds, as you have to meet certain requirements to receive your money back. This has been done by Steam in order to prevent people from abusing the system, but there is nothing to worry about because the refund system works very well in most cases.
Here’s how you can request a refund on Steam
The first thing you need to know is that you have to be eligible for a refund, these are the conditions.
– The game purchase must not exceed two weeks for the refund request to be valid.
– You must have played the title for less than two hours.
– If you have pre-ordered a video game, the two-week return period applies from the release date of the video game.
Logically, refunds through the Steam store can only be made on titles purchased on that platform. With this in mind, the steps to request a refund are as follows.
– Go to help.steampowered.com.
– Log in to your Steam account.
– Choose the video game for which you want to request a refund in the “Purchases” section.
– Choose “I would like a refund”.
– Now click on “I would like to request a refund”.
– Click on the drop-down menu to select the payment method to which the money should be refunded.
– Choose the reason for which you are demanding a refund.
– Click on “Send request”.