The first thing you need to know about Amazon Renewed is that it is a section of the company that is intended for refurbished, used and open-box products. Such gadgets, not being brand new, are sold at lower prices due to their condition.
The vast majority of the gadgets that are part of Renewed are consumer electronics merchandise, such as computers, games, cell phones, tablets and smart TVs. Many of them are intact, but it is important that you know how to buy these products with caution to avoid a bad experience.
Amazon Renewed is great for saving money if you know how to choose a product that is in perfect condition.
In addition to consumer electronics, there are also other common items on Amazon Renewed such as office equipment, sporting goods and car care tools. Also, Amazon has set up a whole department exclusively for “Renewed” devices because they are increasingly in demand due to their low prices and ease of finding specific brands and devices.
Quality of Amazon Renewed products
Since these are refurbished devices, Amazon will be responsible for inspecting them to make sure they work properly and can be offered for sale again. According to the company’s parameters, the items should look like new from a distance of 30 centimeters. While that doesn’t mean they will be perfect, there could be minimal dents and scratches.
If the device has a battery, Amazon guarantees that it will be at 80% capacity or higher for optimal performance. However, Amazon does not guarantee that the accessories that arrive with the product will be the original ones, but they will be functional. The box of the gadget may also be generic, it is very likely that it will not arrive with its factory packaging.
An important point is that Amazon also has refurbished premium items. In this section things change a bit, as the company ensures that the experience and appearance of the device will be immaculate, as if it were brand new. If the device incorporates a battery, it will be at 90% of its capacity and the warranty will cover one year of use (for normal products it is 90 days). Despite all the good stuff, Amazon Renewed Premium could still come with generic box and accessories.
Service and support.
Amazon will not offer technical support on par with the manufacturer if you have a problem. However, you will be able to get help from Amazon staff if you need it. On the other hand, if you are not satisfied with your purchase, you can return or replace it within 90 days.
Regarding Amazon Renewed Premiun products, the time span will be one year. It is important to mention that the warranty does not cover accident damage nor is it responsible for stolen items. Renewed devices also cost less because they reduce the support offered by the company.
