What is Samsung Care Plus?

Samsung Care Plus It's an insurance policy additional that you can contract for mobile phones, smart watches, tablets and laptops manufactured by Samsung. When you purchase coverage for this service, you receive expanded protection that goes beyond the usual warranty offered by the South Korean manufacturer.

If you are interested in having extra insurance for your Samsung device, here you will find all the details about this service. We will explain what their plans cover and what the prices are, how you can subscribe and where it is available.

What Samsung Care Plus covers

When you sign up for Samsung Care Plus you will have two options at your disposal: protection against accidental damage and assistance against accidental damage and theft. Both offer repair with original Samsung parts, worldwide coverage (protection even outside the country) and deductible payable for each accepted claim. The only difference is that theft assistance will replace your device if it is stolen.

In both cases, Samsung's accidental damage protection will support you for hardware repairs (original parts and authorized technicians), battery replacement, and damage caused by water or other liquids.

Only a few simple exceptions apply for situations that are not covered, they are the following: loss of the device (if you lose it Samsung will not take care of it), theft (if you do not have the theft policy), any accident in which you have put danger to the artifact and cosmetic damage.

How much does Samsung Care Plus cost?

When making the payment, you have several alternatives, since you can select a monthly, one-year or two-year plan. The monthly and annual plans will allow you to report a maximum of two claims in a period of 12 months. If you subscribe to the two-year plan, Samsung Care Plus will respond for up to four claims in a 24-month period.

The costs will depend on the equipment, whether it is a smartphone, tablet, watch or computer. For example, the policy for the Galaxy S24, S23, S22, S21 and Note 20 series is priced at €9.99 monthly, €129 annually and €199 for two-year coverage. While insurance for a watch like the Galaxy Watch Active costs €3.89 per month, €49 for one year and €89 for two years.

The best thing in this case, to have a complete reference of all the devices covered by Samsung Care Plus and their prices, is to go to the official website of the policy, since the information is displayed in detail there: https://sales.samsungcareplus .assurant.es/pricing.

How to take out Samsung Care Plus insurance

It is best to acquire protection as soon as you buy a new mobile phone or any other device. There are several methods available to register:

– You can do it through the Samsung Members application, which comes pre-installed on your mobile.

– If you buy the device on the Samsung website, you can contract the policy on the Samsung Care Plus portal: https://sales.samsungcareplus.assurant.es/dashboard. Enter the IMEI of the device and register for the service.

It is important to mention that, once you purchase the equipment, you will have a maximum of six months to insure it; after that period you will not be able to apply for coverage.

Likewise, if you want to file a claim, you can visit the Samsung Care Plus website: https://www.samsung.com/es/offer/samsung-care-plus/. You can also call the following number: 91 175 00 15. They work Monday to Friday from 09:00 to 18:00, and on Saturdays from 10:00 to 14:00. Additionally, there is an email to discuss this topic: [email protected].

Where Samsung Care Plus is available

You can count on Samsung Care Plus support in: Australia, South Korea, France, Germany, Italy, Netherlands, Spain, United Kingdom, Belgium, Denmark, Norway, Sweden, Russia, Turkey, United Arab Emirates, United States and Canada.

Click to rate this entry!
(Votes: 0 Average: 0)

Leave a Comment